Legal
Vessel Taxi LLC — Last updated: November 13, 2026
These Terms of Service (“Terms”) govern your use of the ride-matching service operated by Vessel Taxi LLC (“Vessel,” “we,” “us,” or “our”) and your access to our website at vesselrides.co. By using our service or website, you agree to these Terms. If you do not agree, please do not use the service.
Vessel is a phone-based ride-matching service. We connect riders who need transportation with local independent driver contractors who are willing to provide rides. Riders request rides by calling Vessel. We coordinate the search, contact available drivers, and confirm the booking.
Vessel is not a transportation provider. We do not own vehicles or employ drivers. All drivers who fulfill rides through Vessel are independent contractors. The contract for transportation is between you and the driver directly.
Vessel is not a payment processor for rides. Riders pay drivers directly, cash or check, after the ride is complete. Vessel charges drivers a per-ride dispatch fee, and riders who become members pay Vessel a monthly membership fee. Neither fee is part of the fare. We never handle funds between riders and drivers.
You must be at least 18 years old to use Vessel as a rider or driver. By using the service, you represent that you meet this requirement.
As a rider, you agree to:
Drivers who receive ride opportunities through Vessel agree to:
Drivers are independent contractors, not employees of Vessel. Vessel does not control the manner in which drivers perform rides, set driver schedules, or require exclusivity.
Vessel does not set, quote, require, or process the fare charged for a ride. The fare is agreed between the rider and the driver, and the driver determines the final amount. Riders pay the driver directly — cash or check — after the ride.
Vessel publishes a recommended fare on its website as non-binding guidance, to help drivers price consistently and give riders a sense of what to expect. Drivers are free to set their own rates; Vessel neither collects nor enforces the rider-driver fare.
Vessel charges drivers a dispatch fee for each ride they claim, with no monthly subscription, billed together once a month as described in the Driver Agreement. Riders who become members pay Vessel the membership fee described in Section 5A. Questions about a Vessel charge should be directed to founder@vesselrides.co or (574) 500-2223.
What it is. A Vessel membership gives your household access to Vessel's ride-matching service. It costs $7.00 per month per household. A household means the people who live at one address; any of them may use the membership. The person who signs up must be at least 18.
Your member number. Your member number is your household's main phone number. Calls from that phone are recognized automatically. When you call from any other phone, we'll ask you to enter it.
Free trial. Each phone number may book up to 3 rides before membership is required. A ride counts once a driver has accepted it; requests no driver accepts don't count. After the free rides are used, ride requests from that phone need a membership.
Paying by card. Your card is charged $7.00 when you join and then on the same day each month. You authorize Vessel to charge your card on file every month until you cancel. Card payments are handled by our payment processor, Stripe.
Paying by cash or check. You may pay ahead for any number of whole months. Your membership lasts through the date you've paid for.
Missed payments. If a card payment fails, we'll try it again over the following days. If it's still unpaid after those tries, or your prepaid months run out, your membership continues for 7 more days and then ends until you pay again.
Cancelling. Cancel any time by calling (574) 500-2223 and pressing 2, or by emailing founder@vesselrides.co. Your membership continues to the end of the period you've already paid for. Membership fees are non-refundable, including unused prepaid months, and are not prorated.
What membership does and doesn't include.
Price changes. We'll tell you at least 30 days before the membership price changes, by email if we have one, or by phone.
Vessel makes no guarantee that a driver will be available for any given ride request. Driver availability depends on the local pool of drivers and timing. We will make reasonable efforts to find a match, but we cannot promise availability at all times or in all locations.
Vessel is not responsible for delays, cancellations, or failure to fulfill a ride caused by driver unavailability, weather, road conditions, or circumstances outside our control.
To the fullest extent permitted by applicable law, Vessel's liability to you for any claim arising out of your use of the service is limited to the service fees, if any, paid by you to Vessel in the 30 days preceding the claim. Vessel is not liable for damages arising from the conduct of drivers, rider cancellations, vehicle conditions, or any indirect, incidental, or consequential damages.
Because drivers are independent contractors, Vessel is not responsible for accidents, injuries, or property damage that occur during rides. Riders and drivers should resolve disputes directly and, where appropriate, through insurance.
You may not use Vessel to:
All content on vesselrides.co — including the Vessel name, logo, brand materials, and written content — is owned by Vessel Taxi LLC and may not be reproduced without written permission.
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the service after any change constitutes acceptance of the updated Terms. For material changes, we will make reasonable efforts to notify you via the contact information we have on file.
These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-law principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Elkhart County, Indiana.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.
Questions about these Terms should be directed to:
Vessel Taxi LLC